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Enable fallback audio

Ensure 24/7 live streaming with a collection of your cloud recordings

Updated this week

You can enable an automated fallback setting to ensure content is continuously broadcast live on your channel.

This feature uses one of your online audio collections, so you won’t need to be at your desk - or even keep your computer running - to maintain the 24/7 live stream.

Read on to find out how to enable fallback using a collection of your cloud recordings.

This feature is available on the Advanced plan.


Turn fallback ON

  1. Switch the toggle from Off to On

  2. Select a collection

  3. Choose chat/heart preferences

  4. Select Save

You will need a collection of audio recordings to add as your fallback. If you don’t have an existing collection, you’ll be prompted to create one before enabling this setting.


Change fallback collection

Your selected collection of recordings will play in a loop until a new collection is chosen for fallback.

To select a different collection:

  1. Select a collection from the dropdown menu (or add a new collection)

  2. Select Save

💡 Whenever a live event ends, your fallback will automatically start streaming again.

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