It's possible to switch the audio quality of your stream when subscribed to one our selected paid plans. This article will show you how you can adjust this in the desktop app and why you might want to switch your audio quality.
Audio settings
Firstly, open your audio settings by selecting the mixer icon.
The audio settings mixer icon is accessible from both the events screen (above) and the broadcast screen, meaning you can set up your audio before you start your live event and adjust as needed while you're on air.
Switching audio quality
Select the audio quality button to bring up the menu.
The letters displayed here will reflect your current audio quality setting - HQ, SQ, or LQ.
This will bring up the audio quality menu, from where you can switch between High Quality, Standard Quality and Low Quality. By default, Standard Quality will be selected.
Why switch audio quality?
If you're a musician, band or radio station then you may prefer to increase the audio quality of your stream, to ensure that your listeners get the best possible quality audio delivered to them.
On the other hand, if your listeners have limited bandwidth or data available, then decreasing the audio quality can lead to better listening experiences especially if they have slower mobile connections.
If you're unsure, sticking with the default audio quality setting is usually a good bet.
Does this affect my recordings?
No - it only affects the live stream.
Why can't I switch audio quality through the 'SQ' button?
Switching audio quality is a feature that's currently only available selected paid plans.
If you click the SQ button, you will see the below pop up box if you need to upgrade your plan.
You can upgrade here.
FAQs
Can I change the audio quality if I'm using the mobile app?
Can I change the audio quality if I'm using the mobile app?
Currently there is no way to change this yourself when using the mobile app, but if you have this feature available to you currently, please do reach out to us directly and we can change this on your behalf.