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Switch the audio quality of your live event
Switch the audio quality of your live event

Adjust the bitrate to improve the sound quality or reduce the bandwidth requirements for your listeners

Jon avatar
Written by Jon
Updated over a week ago

If you are a Premium Plus or Pro broadcaster it's possible to switch the audio quality of your stream. This article will show you how you can adjust this in the desktop app.

Audio settings

Firstly, open your audio settings by selecting the mixer icon.

TIP: this is accessible from both the events screen (above) and the broadcast screen, meaning you can set up your audio before you start your live event and adjust as needed while you're on air.

Switching audio quality

Select the audio quality button to bring up the menu.

TIP: the letters displayed here will reflect your current audio quality setting - HQ, SQ, or LQ.

This will bring up the audio quality menu, from where you can switch between High Quality, Standard Quality and Low Quality. By default, Standard Quality will be selected.

Why switch audio quality?

If you're a musician, band or radio station then you may prefer to increase the audio quality of your stream, to ensure that your listeners get the best possible quality audio delivered to them.

On the other hand, if your listeners have limited bandwidth or data available, then decreasing the audio quality can lead to better listening experiences especially if they have slower mobile connections.

If you're unsure, sticking with the default audio quality setting is usually a good bet.

Does this affect my recordings?

No - it only affects the live stream.

Why can't I switch audio quality through the 'SQ' button?

Switching audio quality is a feature that's currently only available on the Premium Plus and Pro plans, so if you're a Premium user you will see the below pop up box if you click the 'SQ' button.

You can upgrade to Premium Plus or Pro here.


Can I change the audio quality if i'm using the mobile app?

Currently there is no way to change this yourself when using the mobile app, but if you're on Premium Plus or Pro, do reach out to us directly and we can change this on your behalf.

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