There are a number of reasons why you might need to update your payment details, for example if your previous card has expired or you want to just change the card that's being billed. We've tried to make this as easy as possible.
This article is for Mixlr users with an active paid subscription. If you don't have an active paid subscription and you are trying to re-subscribe, you will be able to update your card details before making the payment.
Subscriptions page
1. Log in to your creator's account and select the settings icon
2. Under account settings on the left-side menu, select the Subscription
You can navigate directly to your Subscriptions page by clicking on this link.
Customer portal
3. Select Manage subscription to be taken to your customer portal
Edit card details
4. From your customer portal, select Add payment method
5. Follow the instructions on screen to enter your new card details, then select Add to complete the process
Important: Make sure you have ticked the option to Use as default payment method to avoid any disruptions to the service.
Once you've entered your new card information and set this as the default, all future renewals will be charged to the new card.
Your card details are securely stored by our payments provider who handle payments on our behalf. Not even we can access them!
You can remove any old cards from your account by clicking on the three dots to the right of the old card and selecting Delete.