If you need more broadcasting hours or additional features, it's easy to switch your current plan to accommodate new event, content or billing requirements.
As long as you are subscribed to an active paid plan, you can:
Upgrade or downgrade your Mixlr plan
Switch between a monthly or annual billing plan
If you are upgrading, we will charge the payment card which is currently stored under your subscription. If you want to use a different payment card you will need to update your payment details before upgrading.
Subscriptions page
1. Log in to your creator's account and select the settings icon
2. Under account settings on the left-side menu, select the Subscription
You can navigate directly to your Subscriptions page by clicking on this link.
Customer portal to change subscription
3. Select Manage subscription to be taken to your customer portal
4. From your customer portal, select Update subscription
Monthly or annual billing
5. Select between a monthly or annual billing plan for your chosen subscription plan, then select Continue
Confirm subscription change
After selecting continue, you'll be able to review the new subscription details and costs before confirming your updates.
6. Select Subscribe and pay to confirm the subscription change
If you are upgrading to a higher plan or switching between a monthly and annual billing plan, you’ll be charged an adjusted amount which reflects both the difference in price between the two plans, and how much credit is remaining on your account from your prior subscription.
If you are having any trouble changing your subscription plan please contact us.