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Cancel your trial

Cancelling your trial prior to the payment date

Updated this week

If you don't want your Mixlr trial to become a paid subscription you can cancel prior to the payment date.

When you cancel your Mixlr trial it won't end immediately - you'll be able to continue broadcasting for the duration of the trial period.


This article will show you how to cancel your trial.


Subscriptions page

1. Log in to your creator's account and select the settings icon

2. Under account settings on the left-side menu, select the Subscription

You can also navigate directly to your Subscriptions page by clicking on this link.

3. Select the Cancel subscription button

Confirm password to cancel

4. On the next screen, you'll be prompted to confirm your password. Enter your password then select Cancel now.

Your trial has now been set to cancel.

This means your trial will not convert into a paid subscription. The trial will continue to run for the duration of the original 14 day trial period.


Re-activate subscription

If you change your mind, you can always re-activate your subscription.

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