If you need more broadcasting hours or additional features, it's easy to switch your current plan to accommodate new event, content or billing requirements.
As long as you are subscribed to an active paid plan, you can:
Upgrade or downgrade your Mixlr plan
Switch between a monthly or annual billing plan
If you are upgrading, we will charge the payment card which is currently stored under your subscription. If you want to use a different payment card you will need to update your payment details before upgrading.
Go to your Account settings page
To change your subscription plan, head to your Creators account settings > subscription page. If you're using the Creators mobile or desktop app:
Creators mobile app - select the Settings icon to visit your Account settings
Creators desktop app - select your profile picture and choose Account settings from the drop-down menu
Manage subscription
Under Account settings, select the Subscription tab
Select Manage subscription to be taken subscription manager page.
From your subscription manager page, select Update plan.
On the next screen you will be able to update your plan.
Scroll down the page and you can select whether to have a monthly or annual billing subscription plan.
You can then select your new plan between Mixlr Premium, Premium Plus or Pro.
Click ‘Confirm’ to confirm the upgrade.
If you are upgrading your plan or switching how you are billed, you’ll be charged an adjusted amount which reflects both the difference in price between the two plans, and how much credit is remaining on your account from your prior subscription.
If you are having any trouble changing your subscription plan please contact us.